Fuze Turn-Down August 2022

Friends & Partners in Ministry,

Time flies! It has been almost a decade since Fuze Follow-Up Systems began at UCLA. We could never have imagined the impact of Fuze back then, and we are so grateful for your trust and partnership as we have grown. Over the past 9 years we have expanded to serve churches, non-profits, and parachurch ministries across the U.S. and around the world.

We have seen 100+ organizations use Fuze to reach over 85,000 individual contacts, and we know that those initial connections formed into lasting relationships and change.

Beyond the numbers, we can see the impact Fuze had in testimonials like these:

  • "Fuze has been better than anything we've ever had in the past, and has helped us figure out where our challenges are and how we can work better together. We had far more contact cards come in at Urbana and throughout the year than we were expecting, and had we not had Fuze it would have wiped our team out trying to follow-up with everyone."
  • "Fuze has made an ugly follow up process into a beautiful user friendly system. It has helped us keep better track of the large volume of contacts we have."
  • "Now, no student falls through the cracks…our staff team is now freed up to actually coach relationally rather than having to sort through messy spreadsheets. Our goals are clear, our reality in where we stand with our goals is clear, and more and more students are being reached."

Fuze started as a passion project for our small team - our way to serve the ministry community in a very practical manner. As we harbored hopes that it could become big enough to grow our team and give it full-time support, we continued to spend hundreds of hours to improve Fuze in our free time. Our hopes did not pan out that way, and as Fuze has transformed over the past 9 years, so have our personal lives and the amount of time and energy we can keep dedicating to the platform.

Those realities, combined with the impact of COVID-19 on in-person ministry and therefore demand for Fuze, have given us pause to consider the future of Fuze. With that in mind, we have made the difficult but significant decision to turn down Fuze in August 2022.

We know that this will have a significant impact on the teams that use Fuze, and we hope that this heads-up will give each of you time to research alternative options and transition your teams. You will continue to have access to Fuze through August 14, 2022. We recommend that you download the full history of your contacts as CSVs, using the existing “Download Contacts” functionality within Fuze.

Please do not hesitate to reach out with any questions you may have. We are so grateful for each of you and the ways you have used Fuze to impact individuals and communities for good.

Gratefully, the Fuze team